Discovery and definition
Document users, workflows, data and connected systems. Identify dependencies that affect scope. Compare the solution with practical alternatives so the project has a clear reason to exist.
PROJECT CAPABILITY
Software + development.
Custom development creates tools for requirements that existing software cannot meet well. Dappr scopes the user experience, architecture and integrations before production.
Discuss Software + development ↗01 / THE BUSINESS NEED
Build software around a defined business requirement.
Custom development fits a need that the existing setup or a suitable off-the-shelf tool cannot meet well. The project might be an application, ecommerce experience, CRM extension or integration. First define the problem and whether a custom build is justified.
We work from user journeys and acceptance criteria toward implementation. Scope identifies behavior, system connections and what counts as complete. This provides a basis for planning and review before production effort is committed.
A USEFUL STARTING QUESTION
What should a customer understand or be able to do after this work is delivered?
The detail behind
software + development.
Design and implementation
Build agreed behavior in a reviewable environment. Divide work into meaningful milestones and explicit acceptance criteria. Feedback should distinguish new requirements from corrections to agreed functionality.
Validation and handover
Test relevant journeys, integration behavior and failures. Plan deployment, ownership and maintenance. A finished-looking screen is not sufficient; operators need to understand behavior and support responsibilities.
THE DELIVERY PATHClear steps.
Clear steps.
Visible progress.
Follow software + development from the first decision to the next improvement. Select a stage to see the work, your part and the handoff.
DAPPR PREPARES
Requirements and acceptance criteria
YOUR PART
Confirm users, workflows and boundaries.
WHAT MOVES FORWARD
A buildable scope
DAPPR PREPARES
Journey and architecture
YOUR PART
Review decisions and integrations.
WHAT MOVES FORWARD
An implementation plan
DAPPR PREPARES
Reviewable increments
YOUR PART
Test agreed functions and failure cases.
WHAT MOVES FORWARD
Validated software
DAPPR PREPARES
Operating and release notes
YOUR PART
Confirm ownership, support and readiness.
WHAT MOVES FORWARD
A supported transition
Milestones and delivery dates are agreed after scope, access, content and review requirements are clear.
03 / MEASURING PROGRESSMake the next
Make the next
decision clearer.
Acceptance criteria, task completion, reliability, error handling and usability guide review. Assess business impact against the original process after adoption. State performance requirements in the scope.
What a useful review covers
Start with the objective and the work completed. Then look at the available evidence, the limitations of that evidence and the decision it supports. An update should make it clear what will continue, what needs to change and who owns the next action.
The review cadence follows your plan or project agreement. A change in priorities should also identify its effect on the existing scope. That keeps the conversation grounded in the work your team can actually put into practice.
A good brief
makes better work.
What we need from you
Process owners, representative data, documentation, access and technical constraints. Identify decision makers, integration owners and future operators of the system.
What belongs in the scope
Software, ecommerce, applications and complex integrations are separate projects. Hosting, licenses, support and later features need explicit treatment. Dates depend on requirements and dependencies.
How decisions stay clear
Name one person who can consolidate feedback and confirm approvals. Share business changes early, especially changes to the offer, audience or systems. When a new request changes the agreed work, we clarify priorities and scope before adding it to production.
How it fits
the bigger picture.
A build with agreed deliverables, milestones and acceptance criteria. Substantial development requirements and any additional costs are clarified before work begins.
A dedicated project scope.
We establish objectives, technical requirements, deliverables and milestones before production. Substantial project requirements and any additional costs are clarified in the engagement before work begins.
How is this service scoped?
We agree on the work around your objectives, current setup and production capacity. Access to the portfolio does not mean every service runs simultaneously.
Meet with Dappr at our St. George office or explore how we work remotely. Read our engagement questions alongside the service details below.
What does software + development include?
Custom applications; Mobile applications and PWAs; Ecommerce; Custom CRM development; Complex integrations and AI development. Platforms, deliverables and production capacity are agreed in your scope.
How does this service fit into a Dappr engagement?
This capability needs an agreed brief and production scope. Substantial project requirements and costs are clarified before work starts; the monthly management fee is not a quote for unlimited custom production.
What happens before work begins?
We review your objectives and existing setup, then agree on priorities, responsibilities, production and reporting. Advertising spend is separate. Service execution follows agreed priorities, production capacity and scope. Third-party software fees, AI usage costs and substantial projects are clarified in the engagement before work begins.