Cedar & Field Home Services
An independent heating and cooling company serving homeowners across a growing suburban market.
Fictional company / illustrative projectMake the next service call easier to win.
The business challenge
Referrals keep the crew busy, but seasonal demand is uneven. Website inquiries arrive in a shared inbox, with no consistent way to connect booked appointments to marketing.
The proposed approach
Pair high-intent Google Ads with clear service pages, then give the office one place to manage every inquiry.
What the work would include
- Service-specific landing pages with clear coverage areas and appointment requests.
- Local search content answering common repair and maintenance questions.
- A CRM pipeline that assigns inquiries, tracks follow-up and records booked jobs.
The connected customer journey
Local search → Service page → Inquiry → Office follow-up → Booked appointment
How success would be measured
Track qualified inquiries, cost per booked appointment and response time. Separate repair requests from maintenance opportunities so each service can be evaluated fairly.
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